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Communication Manager Save the Children


Rwanda Country Programme, Kigali Rwanda


Save the Children believes every child deserves a future. In Rwanda and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children’s unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

SC Rwanda Country Office seeks to hire qualified, committed and experienced national to fill the following position:
Position: Communications Manager
Place of Work:
Reports to:
Staff directly reporting to this post:
Time frame:
Tentative start date:
Programme Development and Quality Director
None at the moment, three indirect reports
1st September 2016

The role of the Communications Manager is to lead the communications team in implementing the following suite of critical country office strategies and plans: media and communications strategy, communications components of the humanitarian response plan, digital and social media plan, visibility and communications plans for programmes, Save the Children’s brand roll-out and supporting the Every Last Child campaign. This includes dotted line management of any programme communications staff, such as Mureke Dusome.

The post-holder will manage the communications team and their workflow process, to ensure that all programmes are on track for the delivery of all communications materials. He/she will work closely with the Country Director and SMT to ensure common messaging and approach.

The post holder should be a dynamic team player who takes initiative to propose and follow through on new ideas, to raise the visibility of the organisation, celebrate success, promote campaigns and advocacy partnerships and develop innovative ways to communicate to target audiences. He/she should lead in media and communications in any emergency situation, to brand Save the Children as the leading aid agency for children, produce fundraising materials and to communicate the situation for children to donors and public supporters.


Ensure production of high-quality, accurate, clear and consistent information and communications outputs that highlight the situation in Rwanda for children, including case studies, feature stories, and blogs.

Oversee production of visually appealing and brand-aligned external marketing materials for all sectors and programmes that have requested it
Oversee production of high-quality multimedia materials, including photos, videos, infographics, animation, etc.

Oversee production of high-quality information and education materials for programme teams that have requested it

Lead in the development of communications with communities and behavioural change communications strategies for programme teams that have requested it
Actively participate in the social media conversation on the development and humanitarian situation in Rwanda, through Facebook and Twitter.

Ensure good external representation of Save the Children through marketing materials and the management of Save the Children’s website.

Proactively seek out communications opportunities to showcase Save the Children programme successes, both internally and externally.

Ensure high-quality internal communications materials across our internal channels. Promote sharing, learning, and interactive dialogue among staff.
Media Engagement:

Lead in the development of media tactics for advocacy strategies, in order to best influence our target audience through the right channels. Support the team to implement.

Ensure active engagement of the local media to raise Save the Children’s public profile and spread messages from Save the Children that can help influence policy makers, urban affluent public, and gain acceptance from the general public and beneficiaries

Ensure production of high quality media engagement materials, including media packs, press releases, and information sheets

Ensure production of high quality key messages for international and national spokespeople across all programs in Save the Children as required, including high-level visitors from Save the Children members and Save the Children International.
Proactively seek out key media, advocacy and campaigning opportunities and pitch them to senior members of staff, including senior management teams, technical advisors and heads of programmes.

Oversee regular media monitoring of the local media on what is being reported on key issues related to children and Save the Children

Oversee media field visits

Advocacy and Campaigning

Support the delivery of Save the Children’s next campaign in Rwanda from 2016-18, ensuring co-ordination of activities across departments and teams in Rwanda and in close co-ordination with SCI and SC Member offices

Lead on the delivery of high quality communications content for the campaign
Lead on the development of campaigning, media and communications materials and tactics to support the delivery of our advocacy strategies

Ensure good relationships with programme team in order to support their advocacy efforts.

Brand Management
Lead in the roll-out of the 2016 global brand refresh
Ensure all materials are printed and designed according to Save the Children’s brand guidelines
Be a brand ambassador, promoting the values, behaviour and aesthetics of the brand
Emergency Response

With the direction and support of the PDQ Director and Team Leader, lead in media and communications in emergency situations, producing high quality fundraising material, communicate the situation for children on the ground and ensure accurate and concise situation reports and dashboards.

Deploy in the event of an emergency if necessary to gather necessary content.
Lead in national and international media engagement in emergencies in Rwanda, including acting as a media spokesperson.

Ad-hoc Events

Support donor trips as necessary

Help organise external events for the country office as necessary
Management and Capacity Building

Management of workflow for campaign and communications team
Ensure good relationships with network team

Build capacity of programme staff to understand the campaign and communications
Build capacity of network communications team, including humanitarian and other programme teams.

SKILLS AND BEHAVIOURS (our Values in Practice)


Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Creates a managerial environment to lead, enable and maintain our culture of child safeguarding


Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same

Future orientated, thinks strategically and on a global scale

Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters
Values diversity and different people’s perspectives, able to work cross-culturally.

Develops and encourages new and innovative solutions
Cuts away bureaucracy and encourages an entrepreneurial approach

Honest, encourages openness and transparency, builds trust and confidence


Bachelor degree in communication, journalism, information/communications or any other related degree.

At least 3 years’ previous work experience preferably with NGOs and any similar institutions.

Communication and media relations work in Rwanda
Solid experience in developing communication materials/ tools ( Newsletter, info fact sheet, brochures, case studies, …)

Photography and videography experience

Proven ability to work with communities and partners to gather case studies, testimonies, photographs

High level of attention to detail and quality;

Good computer skills in MS packages (Computer Applications; word, excel, PowerPoint, etc) and design programmes (In – design, Illustrator, Photoshop, etc)
Fluency in English and Kinyarwanda Written and Spoken.

Good communication, planning and negotiating skills.


Awareness, knowledge and commitment to UN-CRC and other International human rights instruments.

Excellent interpersonal skills, ability to work autonomously, in a team and in a multi- cultural environment.

Relevant experience working on child rights issues.
Strong analytical and writing skills

Working knowledge of policy analysis and programme/project development, implementation and monitoring.
Ability to liaise with a diverse range of people and stakeholders.
Good organizational skills and ability to work under pressure and to tight deadlines
Training and facilitation skills.


Any employee, consultant, contractor or the supplier undertaking an activity on behalf of SCI must sign the Child Safeguarding - Declaration of Acceptance Form] and comply with the SCIs Child Safeguarding Policy which is a statement of SCI’s commitment to preventing abuse and protecting children with whom it comes into contact.

This extends not only to children with whom SCI and its partners work directly, but also includes children whom staff are responsible for. SCI believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Save the Children International’s Code of Conduct sets out the standards which all staff members must adhere to.

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees to The deadline for receiving applications is 16th August 2016.
Please mention Communication Manager as subject of your mail.
Note that only shortlisted candidates will be contacted.

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