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Communications Coordinator


Founded over 75 years ago, Plan is one of the oldest and largest children’s development organizations in the world. We work in 50 developing countries across Africa, Asia and the Americas to promote child rights and lift millions of children out of poverty. Plan is independent, with no religious, political or governmental affiliations.

Plan International has been working in Rwanda since 2007 with a major focus on four country programs: Right to Access Quality and Inclusive Education, Right to Early Childhood Care and Development through United Communities, Right to Youth Economic Security through Active Citizenship and Right to Protection. Plan currently operates in Gatsibo, Kayonza, Rwamagana, Bugesera and Nyaruguru. Plan International Rwanda has recently entered into partnership with UNHCR as partner implementing Sexual & Gender Based Violence Responses and Child protection in all Refugees Camps across the country.

Plan has a strict child protection policy and guidelines that all staff must follow at all times. All staff are expected to help ensure all Plan associates know, understand and follow these and take an active role in the protection of all children from abuse and exploitation.

To facilitate the implementation of its activities, Plan International Rwanda is inviting applicants from suitably qualified Rwandan nationals to fill the following vacant position:

Position: Communications Coordinator

Level: D1 Grade
Type of appointment: Full time contract
Duty Station: Kigali, Country Office
Deadline for applications: 7th March 2016

Context and rationale

Plan International has developed a Global Strategy – One Plan – that will have wide-ranging and significant implications on the entire organization in terms of its influence, reach and size, funding streams, programmatic focus and brand.

One of the key deliverables of “One Plan” is the development of a communications strategy. The role and importance of communication in realizing the goal of “One Plan” cannot be over-emphasized.

The Communication Coordinator will promote a positive image of Plan International Rwanda through implementation of an effective Communications Strategy by ensuring that Plan International Rwanda is a recognised and consistent brand in and outside the organisation.

Typical Responsibilities - Key End Results of Position:

“What” is done and “why”, but not “how”; include indicators for success

Build and support Plan International Rwanda’ staff to identify, package and disseminate information about Plan International Rwanda

• Build capacity of Plan Rwanda’s staff to document, package and share learning experiences,
• Strengthen internal communication systems, structures and procedures
• Develop social marketing strategies for development programs.
• Research, identify and share best practices with all PUs to improve program communications interventions and for scaling up
• Promote thematic discussions and documentation of program issues that add value
Participate in local, national and international communication/PR networks to amplify Plan’s image

• Participate in coalitions and networks to learn and share best practices
• Showcase Plan products at public exhibitions for sharing purposes
• Media networking to increase Plan’s visibility as a leading child centered development organization
• Plan International Rwanda Country Planet Pioneer for Knowledge Management

Branding and Visibility

• Ensure brand compliance and recognition in and outside the organization
• Coordinate the production of all promotional materials and Plan International Rwanda publications (films, banners, reports, etc)
• Branding of infrastructure, Office, materials, and supplies
• Develop a brand identity toolkit and ensure compliance internally and externally
• Build and support Plan Rwanda’ staff to identify, package and disseminate information about Plan International Rwanda

Supporting “publication” on activities in the refugee camps

• Responsible for Plan International Campaigns coverage, Publication of monthly newsletter
• Use of social media, etc.

Child Protection;
• Promotes and abides by internal policies and procedures including but not limited to: Child Protection Policy; Code of Conduct; mandatory reporting responsibility
• Ensures that there is informed, written consent of the parent/guardian before a recording, photograph or image is taken and its intended use(s) explained.
Dealing with Problems:

Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them.

The communication Coordinator is at the heart of the Plan International Rwanda’ communications work. It is an excellent opportunity for a creative, ambitious person to influence the way in which Plan International Rwanda communicates and engages internally and to make a significant contribution to the success of the organization.

The post-holder will be responsible for developing and successfully implementing Plan International Rwanda’s internal communications strategy, working closely with colleagues within the Strategy, Knowledge & Communications and internal clients across the Office. This is a very ‘hands-on’ role, supporting Plan International Rwanda staff in developing internal communications plans and ensuring their successful co-ordination and outcome. To be successful, the job holder will be equipped with proven experience in delivering high quality communications within an organization to support success.

Communications and Working Relationships:

Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact

The Communication Coordinator has frequent interaction with Regional Communication Specialist, CLT members; others staff members, local media agencies, etc.
He/she must use a Communication style appropriate to the audience and a sense of in-house customer service.
Knowledge, Skills, Behaviors, and Experience Required to Achieve Role’s Objectives:

Gained through education, training, & experience

Educational Qualification and Experience
• University Degree in Media/Communications/Journalism or related studies.
• 3-5 years’ experience at management level
• Experience in related field will be an added advantage.
Skills Specific to the Post

• Committed, honest and transparent
• Communication skills
• Problem solving skills
• High degree of confidentiality and integrity
• Strong negotiation, facilitating and influencing skills
• Proficient in computer skills and use of relevant software and other applications
• Excellent writing and speaking in English, French and Kinyarwanda IS a MUST.

How to Apply

Please hand deliver your applications at the Front Desk of Plan International Rwanda Country Office in Kagugu, Plot number 821. Full Job descriptions are available upon request at Plan Reception during working hours.
Your application should include:-

(i) A covering letter (ii) A comprehensive CV (iii) Academy Certificates (iv) Details of 3 referees, one of whom should be your current employer (v) Your most recent performance appraisal

(ü) Deadline for applications is Monday 7th March 2016 @ 5pm.
Ildephonse Laic Sibomana
Country Human Resources Manager
Plan International Rwanda
Web -

Please note that applications which do not meet the specified minimum requirements or are received after the closing date will be rejected. Only short listed candidates will be contacted. Qualified Women candidates are particularly encouraged to apply for this position. All application materials will not be returned.


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